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The goal of the task 'Develop User Support Material' is to supply possibilities for training the organization in using the application. |
| Owner: |
Subject Matter Expert |
| Phases: |
Elaboration, Construction |
| Based on workproducts: |
Use
Case Specification, Navigation Map |
| Output: |
User Support Material |
| Steps: |
- List the frequently used actions with the application
- Describe these actions
- Test with a representative set of users if they are able to perform the actions without extra help
- List other needs for training
- Develop support material that meets these needs
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| Workflows: |
Development Workflow, Acceptance Workflow |