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The goal of the task 'Describe Procedures for Installation, Maintenance and Support' is to provide a basis for regular maintenance of the application and solving calamities. |
| Owner: |
System Administrator (specialism: application administration, education) |
| Phases: |
Elaboration, Construction, Transition. |
| Based on workproducts: |
System Administration Documentation |
| Output: |
System Administration Documentation |
| Steps: |
- Determine for how long and which data and logfiles generated by the application must be kept
- Establish procedures for cleaning data and logfiles
- Determine possibile calamities
- Describe procedures for system- and data recovery in calamity situations
- Determine in which way users obtain access to the application and describe authorization administration
- Create a 'First check' document for the help desk
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| Workflows: |
Acceptance Workflow |